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Things to look for:
Free Email Addresses
Free email business makes its money off targetted advertising and traffic. The user wants reliability, friendly user interface, large MB email storage, and other features. With a free email, you just need a web browser.
There are other ways to communicate besides email. There's sms text messaging. There's instant messenger. There's discussion forum. With instant messenger, you need to download the free software. And you can talk online!
The downside of using web-based e-mail is that you will soon run out of space, if you don't regularly keep your mailbox below the meager limit. One way out of this is to start using Outlook or Microsoft Outlook programs.