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Operational Risk:
deal confirmation, the last chance to say no
by Anne Ku (March 2001)
Table 1 Deals and Confirmations
Types of deals
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Front Office
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Confirmation Desk
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Bilateral, direct with counterparty
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Usually by voice (recorded phone conversation).
Online trading platforms of counterparties: EnronOnLine, DynegyDirect
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Depending on the culture, either the buyer or seller initiates
confirmation. This may be verbal or by fax. Online platforms automatically
generate fax confirmations.
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Broker
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Voice (recorded phone) or on-line (HoustonStreet, ICE, TradeSpark)
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Broker generates a confirmation for each counterparty. However,
both counterparties still have to confirm with each other.
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Regulated exchanges
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Whether online or in an exchange, these have clearing functions.
Examples: NYMEX, CBOT, KCBOT, IPE.
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No need to confirm as the exchange is the counterparty and clears
the deals.
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Possible error scenarios (box)
- Missing or trader drawer transaction: A trader makes a transaction
but forgets to record it. This carries tremendous risk, as no one else
knows about it until settlement.
- Buy vs Sell: A trader buys energy but accidentally enters it as a
sale, or vice versa. This is very dangerous, as it would result in a
double profit and loss (P&L) hit. Assuming that the verbal trade
was done correctly but one party enters it incorrectly and the error
is not caught, the trader may be reporting an incorrect P&L on this
trade. Once the error is discovered, usually at settlement, the incorrect
P&L is reversed while the correct P&L is reported in a double
whammy (a gain or loss).
- Phantom Deal: Similar to when a trader does not record
a deal, this is the case a deal being entered twice. A large company
last year reported a multi-million dollar gain as prices moved up significantly
over several months. After they took the erroneous loss off their books,
this resulted in a very favorable profit swing. This could have easily
gone the other way.
- Other errors: deal attribute mis-specifications, such as price, volume,
delivery point, period, currency, counterparty, to name a few. These
may be caused by miscommunication, writing errors, typing errors, spelling
errors, misinterpretation, or forgetfulness. However, these errors usually
do not usually create the huge profit and loss swings that the buy/sell
error, phantom, and missing deals cause."
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